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Þegar starfsmanni HA var boðið í utanhúss teymi varð til notandi gesta notandi (#EXT#) í Office365 umhverfi viðkomandi stofnunar/fyrirtækis.

Eftir flutning yfir í Menntaskýið er þessi (#EXT#) notandi ennþá að vísa á gamla Office365 umhverfið okkar.

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Til að laga tengingu við utanhúss teymi þarf eftirfarandi að gerast:

  • eyða gesta notanda úr Office365 umhverfi þeirrar stofnunar sem teymið tilheyrir

    • Eigandi teymis þarf að setja sig í samband við tölvudeild (kerfisstjóra) sinnar stofnunar/fyrirtækis og biðja um að gestanotanda verði eytt út úr Office365 umhverfinu

    • notandanafn í Office 365 umhverfi inniheldur "unak.is#EXT#"

  • þegar staðfesting á því að notanda hefur verið eytt má bæta notanda aftur í viðkomandi

    teymi 

    teymi

    • Eigandi teymis þarf að gera þetta

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Access to external Teams broke after all UNAK users were migrated to the new Menntaský O365 tenant.

An external (#EXT#) user is created when a UNAK user was invited to an external Team at the respective institute/organization.

After the Menntaský migration this (#EXT#) user is still trying to refer to the user in our old environment.

The following actions are needed in order to fix this problem regarding access to external Teams.

  • Delete the guest (#EXT#) account from the institution/organization where the Team resides

    • The team owners need to contact their IT department and request they delete the external (#EXT#) user

    • The username of our external user contain the following string "unak.is#EXT#"

  • Add user to the respective Team again after confirmation of deletion.

    • The Teams owner needs to perform this step like before.