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| spaceKey | LEIB |
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| size | large |
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| placeholder | Leita í leiðbeiningum |
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Ef upp koma einhverskonar villur þegar reynt er að skrá sig inn í Office forritin í Mac tölvu er best að hreinsa Office pakkann af öllum Microsoft aðgöngum.
Það er gert með tóli frá Microsoft sem heitir License Removal Tool.
If an error occurs when trying to log in to Office software on a Mac it’s easiest to clear all Microsoft accounts from the software. That is done with a MS tool called License Removal tool.
1. Sækja skal license removal tólið hér.
Download the license removal tool here.
2. Settu upp tólið (.pkg skrá)
Install the tool (run the .pkg file)
Ath: Ef upp koma villuboðin "unidentified developer" prófaðu þá að halda inni Control + smella á skrána og fara þar í > Open.
Notice!: If the error message “unidentified developer” appears, try holding down Ctrl + “click on the file” and from there select > Open.
3. Í uppsetningunni er Continue valið nokkrum sinnum.
Through the installation you must click Continue a couple of times.
...
4. Eftir að hafa smellt á continue nokkrum sinnum er síðan valið Install.
Þú verður líklega beðin um að skrifa inn local lykilorðið á notandanum þínum á tölvunni.
Í lokin er smellt á Close.
After clicking Continue a couple of times you get the option of clicking Install, which you should do.
You will most likely be prompted to write the password for logging into your computer.
When the installation completes press Close.
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6. Eftir uppsetninguna er mikilvægt að endurræsa tölvuna
After the installation it is very important to restart the computer, for the changes to take effect.
Nú ætti að vera hægt að opna Office forritið og þá ætti strax að poppa upp innskráningargluggi frá Microsoft þar sem hægt er að skrá sig aftur inn.
Now you should be able to open the Office apps and immediately a Microsoft log in screen should pop up.